There are 3 major ostomy bag manufactures in the USA and when you pull up their Mission Statements they all claim to listen and support ostomy patient needs. Below is what these 3 companies have on their websites explaining what each company stands for and how far they will go to work and listen to their customers.
After our experience We want to know why there are no colostomy bags available at major drugstores? We also want to know what we need to do to get these bags available for the customers.
Hollister Incorporated Mission Statement:
Hollister dedicates itself to be a company which looks outward to the needs of healthcare professionals and the people they serve.
This dedication is based on our Mission: To help healthcare professionals deliver better products and services, and to make life more rewarding and dignified for those who use our products.
By listening to our customers and those they serve, we will gain a better understanding of the needs which we can best satisfy.
This will lead us to improve present products and develop or acquire new and unique products, since all products inevitably face the cycle of growth, maturity, and decline.
Our products and services will be of superior quality and backed by our policy of unconditional customer satisfaction.
We will work together by focusing on the process of filling these needs, through cooperation, effort, and creativity.
We will form strong relationships with our suppliers and distributors, and with the communities in which we work.
We will judge behavior in every phase of our business by how it helps us better serve our customers.
We believe that the ethical way is the only way to conduct our business.
Hollister has the unique advantage of building on the solid foundation of “quality products, quality service, quality employees,” a legacy of our founder, John Dickinson Schneider.
We are pledged to maintaining an independent company — employee owned — and, to that end, will continue to manage our company as an internally financed and profitable business.
By living each day by our Mission, we will grow and prosper as a company and in the process, become better human beings.
Coloplast Vision & Mission Statement: Making life easier for people with intimate healthcare needs
Setting the global standard for listening and responding
Listening and responding has always been an integral part of what we do. We have gained a great deal of knowledge through working with the people using our products and healthcare professionals.
We strive to make a difference for people using our products and their families by giving them information about the conditions that affect their lives. For healthcare professionals, we can offer educational material and a variety of other reference sources.
Much of what we know comes from you, and we welcome a dialogue with anyone who shares our interests.
At ConvaTec, we understand our responsibility as a neighbor, citizen and healthcare company, while also understanding our obligation to give back to the people and communities where we live and work.
For patients and healthcare professionals, it may be recognition or access programs. For our communities, it is about supporting worthwhile charitable events and causes. To demonstrate responsible global citizenship, it is about thinking and acting green.